When someone dies at home
When a death occurs at home, contact the deceased’s GP. They will visit and confirm that the patient has passed away and issue a Medical Certificate of Cause of Death. You should then contact us to take the deceased into our care.
When someone dies at a nursing home
When a death occurs at a nursing home, staff will arrange for a doctor to visit. Once they have confirmed the death – you should advise the matron or duty nurse to contact us to conduct the removal of your loved one to our care.
When someone dies in hospital
When a death occurs in hospital, the doctor attending the deceased will normally issue the Medical Certificate of Cause of Death. The Hospital Administrator will advise you where and when the certificate will be made available for collection. You will need to speak to the Patients’ Affairs Office – they will issue various documents that will assist with funeral plans.